SHIPPING & RETURNS
SHIPPING POLICY
At Georgian Bay Horse Co, we offer various shipping methods to ensure that your orders are delivered to you in a timely manner. Our packaging methods are designed to protect the contents of your orders while minimizing waste. Shipping costs are calculated based on the weight and size of your order, and will be displayed at checkout.If you have any questions or concerns about our shipping methods, please contact us at georgianbayhorse@gmail.com. We want you to be completely satisfied with your purchase from Georgian Bay Horse Co. If you are dissatisfied with your order, please contact us within 14 days of receiving your order to arrange for a return or exchange.Please note that returned items must be in their original condition and packaging. Refunds will be issued to the original form of payment within 7-10 business days of receiving the returned item.
RETURN & EXCHANGE POLICY
At Georgian Bay Horse Co, we want you to love your purchase. If you are not satisfied with your order, we offer returns and exchanges within 14 days of receiving your order. To be eligible for a return or exchange, the item must be in its original condition and packaging.To initiate a return or exchange, please contact us at georgianbayhorse@gmail.com with your order number and reason for return or exchange. Please note that shipping costs for returns or exchanges are the responsibility of the customer.If you have any questions or concerns about our return and exchange policy, please do not hesitate to contact us.